Orders are shipped within 2 days across South Africa
Legal

Terms & Conditions.

The rules that apply when you browse and shop with cbderrands in South Africa.

Fair trading

We operate in line with South African consumer protection law.

Clear policies

Our terms cover orders, payment, delivery, returns and liability.

Secure checkout

Payments are handled by trusted South African payment providers.

Note: This page is maintained by cbderrands to explain how we trade with customers in South Africa. It is not legal advice. If you need help understanding your rights, please contact us or consult a legal professional.

1. About these terms

These Terms and Conditions govern your use of the cbderrands website (the "Site") and any purchase you make from us. By accessing the Site or placing an order, you agree to be bound by these terms. If you do not agree, please do not use the Site. These terms are governed by the laws of the Republic of South Africa. Any dispute will be resolved in accordance with South African law.

2. Use of the website

You must be 18 years or older to make a purchase. You agree to provide accurate and complete information when creating an account or placing an order. We may suspend or terminate access to the Site if we reasonably believe you are misusing the Site, infringing intellectual property, or acting fraudulently.

3. Orders and pricing

All orders are subject to acceptance and availability. Product prices are listed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to cancel any order where products are incorrectly priced due to a system error, or where stock is unavailable. If payment has already been made, we will issue a full refund. The "Any 2 sneakers for R1 900" combo is applied automatically in the cart when two qualifying sneakers are added. Delivery is included in the combo price.

4. Payment

We accept secure online payments via Yoco and Shopify Payments. Payment is required in full before your order is dispatched. Yoco and Shopify process card and EFT payments on our behalf. We do not store your full card details. By completing checkout, you agree to the payment provider's terms of service.

5. Delivery

We deliver to all 9 provinces in South Africa. Standard delivery is R80 nationwide. Remote areas may incur a R100 courier fee. Delivery is free for any order that qualifies for the 2-sneaker combo. Estimated delivery times are provided on our Shipping & Delivery page. Business days are Monday to Friday, excluding public holidays. Delays caused by courier partners or unforeseen events are not our responsibility, but we will help you resolve them.

6. Exchanges

We accept exchanges within 7 days of delivery, provided the item is unused, unworn, and in original packaging with all tags attached. See our Exchange Policy page for full eligibility and process details. We do not offer cash refunds. Once we receive and inspect the returned item, we will arrange an exchange or issue store credit. Store credit is instant; exchanges are processed within 3–5 business days after inspection.

7. Intellectual property

All content on this Site, including images, logos, product descriptions, and design, is owned by or licensed to cbderrands and is protected by South African and international copyright and trademark laws. You may not copy, reproduce, or distribute content without our written permission.

8. Limitation of liability

cbderrands is not liable for any indirect, incidental, or consequential loss arising from your use of the Site or purchase of products, except where prohibited by South African consumer protection law. Our total liability for any claim relating to a product will not exceed the amount paid for that product. Nothing in these terms excludes or limits your statutory rights as a consumer under the Consumer Protection Act 68 of 2008.

9. Changes to these terms

We may update these Terms and Conditions from time to time. The version posted on the Site at the time of your order will apply to that order. Continued use of the Site after changes means you accept the updated terms.

10. Contact us

If you have any questions about these Terms and Conditions, please contact us via email or chat. We are based in Johannesburg, South Africa, and aim to respond to all enquiries within 1–2 business days.

Last updated: 31 July 2026

Questions about these terms?

Message us and we will explain anything you are unsure about.